Focus on candidates from Banking, NBFC, or Fintech backgrounds who have a proven track record in high-volume debt counseling or financial sales.

Look for a leader who has experience in scaling sales teams and managing performance-linked incentive structures, which are crucial for loan recovery/settlement processes.

Prioritize those with experience in DRT (Debt Recovery Tribunal), Securitization (SARFAESI), or civil litigation related to financial disputes.